If you frequently find yourself subject to “random” screenings and secondary inspections by CBP and TSA during your air travels, and cannot figure out why (or are not told why), DHS’ “TRIP” program might help you.
DHS’ Travel Redress Inquiry Program (TRIP) is a single point of contact for individuals who have inquiries or seek resolution regarding difficulties they experienced during their travel screening at transportation hubs–like airports and train stations–or crossing U.S. borders, including:
* denied or delayed airline boarding
* denied or delayed entry into and exit from the U.S. at a port of entry or border checkpoint
* continuously referred to additional (secondary) screening
You might use TRIP to address
* watch-list misidentification issues
* situations where you believe you have faced screening problems at ports of entry
* situations where you believe you have been unfairly or incorrectly delayed, denied boarding or identified for additional screening at our nation’s transportation hubs
TRIP is part of an effort by the U.S. government to welcome legitimate travelers while still securing our country from those who want to do us harm.
Requests received online are routed for redress to the appropriate DHS components. Components will review the request and reach a determination about a traveler’s status.